INSIDE SALES MANAGER

• City: CALGARY
• Province: Alberta
• Date Posted On: January 21, 2025
• Closing Date: February 28, 2025

Company Name: DMC RECRUITMENT / FORMA STEEL

Experience: 0-4 Years

Job Type: Full Time

Salary Range:

Certification Required:

Email: kgagnon@dmcrecruitment.com

Phone Number: (343) 886-5137

Job Description:

INSIDE SALES MANAGER - Fort Macleod, AB Forma Steel Building Materials Manufacturer

Excellent Compensation Package including relocation available. Great Company Culture

THE ROLE: DMC Recruitment is proud to partner with FORMA STEEL as they seek a strong people manager for an INSIDE SALES MANAGER within their business. In this leadership role, you will be responsible for the day-to-day activities of the inside sales team. Engaging the team to consistently deliver a high-level of customer service in line with the company vision. Tasks will include setting targets and goals, evaluating performance, supporting, coaching and mentoring the team to ensure company values and corporate goals are met.

ABOUT FORMA STEEL: Forma Steel is a 2nd generation family business with 33+ years experience manufacturing steel roofing, siding and trim. With a commitment to innovation and excellence, Forma Steel remains focused on solutions from the design stage and manufacturing through to contractor installation. Our Mission "Strive for 100% in everything we do. 100% means providing excellent service, outstanding quality and the most innovative product solutions in the most efficient way possible." Our Vision "To be the company to take up any challenge in the building industry by providing the best solutions by the best people."

THE SCOPE: Reporting to the Sales Director, this position is a key leadership role where customers gain their first and last impression of Forma Steel. The Inside Sales Team works closely with a distribution channel, managing customer relationships, handling inquiries, product knowledge, RFQs, technical support, closing the sale and ensuring accurate information is provided to internal and external customers.

RESPONSIBILITIES: Manage day-to-day activities of Inside Sales Team Set weekly, monthly and annual goals Measure and evaluate performance of team members Implement training including software, customer conflict resolution, time management, product knowledge etc. Ensure software tools are optimized for high-level of accuracy and record keeping Encourage teamwork and promote cross training Support high-level communication within the team and with other departments Troubleshoot, provide effective solutions, and collaborate with internal teams Support Outside Sales Team and business development Develop and monitor standards of performance for the sales team including planning, setting/achieving goals, technical knowledge, software training, communication etc. Analysis of sales activities in collaboration with Sales Director Enhance performance of inside sales team through mentoring, motivating, coaching, training and continuous improvement.

REQUIREMENTS: Experience in a sales leadership role in building materials or industrial sales environment, preferred. Post-secondary education in Business Administration/Marketing or other related field, preferred. Effective leadership skills, with a strong focus on sales processes. Proven ability to mentor, train and develop skills of inside sales team. Possess entrepreneurial attitude with high level of integrity, confidentiality, and accountability. High level of customer service to internal and external customers. Proven ability and skilled in negotiations, conflict resolution and people management. Excellent communication skills, verbally and written with the ability to clearly articulate ideas. Work well in a fast-paced environment.

Thank you for your interest in this position. Forma Steel is seeking a proven and effective leader to take on this key role with priority. If you would like to arrange a confidential conversation, please apply via the DMC website to register your interest.

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