Account Manager

• City: Calgary
• Province: Alberta
• Date Posted On: March 21, 2025
• Closing Date: April 7, 2025

Company Name: Star Building Materials

Experience: 0-4 Years

Job Type: Full Time

Salary Range: TBD

Certification Required:

Email: recruitment@qualico.com

Phone Number: 2042549255

Job Description:

Reporting to the Sales Manager, as the Account Manager you manage the relationship between the company and its customers. You monitor account performance, plans and execute procedures for their assigned accounts.

Your day-to-day responsibilities will include: • Acting as the primary contact, redirecting, and following up to ensure the applicable departments handle current job files in the system and in the queue, including pricing and the stage of job documentation. • Ensuring job information is up-to-date and accurate, prepared for sites, and future jobs are ready to be scheduled. • Ensuring the delivery of positive, timely and diplomatic customer experience, addressing and resolving customer inquiries, concerns and expectations efficiently. • Staying current with the specifications and ongoing promotions of market competitors, customer needs, and market trends. • Obtaining forward-looking data from their customers, specifically increases or decreases in volume, the mix of spec vs pre-sold, model popularity and any other significant changes. • Managing purchase orders quotes, sales orders, pricing updates, payments, and assisting the credit department in setting up new accounts and keeping payments current.

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